Privacy policy

You can review our app-specific Privacy Policy [here]

GENERALITIES

The shopping experience at "ALARA" is easy, freely accessible and secure. In this sense, the company works with the highest security standards and all information that users register on the Site is kept strictly confidential.

SECURITY MEASURES

To meet security objectives, "ALARA" has SSL (Secure Sockets Layer) technology that ensures both the authenticity of the Site and the encryption of all the information that the user gives us. Every time the user registers on the Site and provides personal information, regardless of the geographic location where they are located, for the purpose of purchasing a product, the browser connects to the Site through the SSL protocol, which certifies that the user is actually on the Site and on our servers (which can be seen with the appearance of the HTTPS code in the address bar of the browser). In this way, an encryption method for the information provided by the user and a unique session key are established. This technology allows the user's personal information, such as their name, address and bank card details, to be encrypted before being transmitted so that it cannot be read when traveling over the Internet. All SSL certificates are created for a particular server, on a specific domain, and for a verified business entity.

Comodo SSL Security Certificate. SSL certificates protect customers' personal data, including: address, passwords, bank cards, identity information and purchase history will not be disclosed. This technology also prevents access to information by third parties.

Armored Site Certificate. The Site is permanently subject to real-time evaluations of possible vulnerabilities.

PRIVACY STATEMENT

"ALARA" does not communicate or transfer to third parties, under any circumstances, the personal data registered by users on the Site. Without prejudice to the above, this information may be processed by "ALARA" and its associates, solely for statistical purposes and/or to obtain a better understanding of user profiles and thus improve the products offered on the Site and to adequately comply with the dispatch and delivery of the products at the location registered by the users.

USER INFORMATION

When registering on the Site, the user will be requested only that information necessary for payment of the product and its subsequent shipment. Under no circumstances will this information be communicated or transmitted to third parties.

PROMOTIONAL OR ADVERTISING COMMUNICATIONS

The user authorizes ALARA or authorized third parties to send you communications by email, which may include promotional or advertising information, as well as satisfaction surveys, feedback requests, informative communications about product use, service improvements and content related to user experience.

Without prejudice to the foregoing, the user may, at any time, request the suspension of the sending of these communications by clicking on the link provided for this purpose in each email. ALARA It may take up to seven (7) days to process said request.

OTHER WEBSITES

By browsing the Site, the user may be redirected to other sites. "ALARA" is not responsible for the privacy and security policies of such sites.

INFORMATION OWNERSHIP

All information on the Site is the property of "ALARA", therefore, may not be modified, copied, extracted or otherwise used without prior, express and written consent. In this way, the user who accesses the Site is aware that the misuse of this information may lead to the filing of legal, civil and criminal actions.